South Africa 0800 005 314
Zimbabwe 0772 161 630
Impala Canada 1-866-921-6714 (toll free) or email the operation at email address:
Impalacanada@integritycounts.ca to lodge complaints or grievances.
For more information on how we handle reports and protect whistleblowers, please review our Fraud, Corruption and Whistleblowing policy
Zimplats plays a proactive role in supporting artisanal and small-scale miners (ASMs) operating in Zimbabwe. Through targeted awareness campaigns, the operation promotes responsible mining practices and seeks to reduce the human rights risks associated with informal mining activities. In addition to targeted safety campaigns, Zimplats provides safety equipment and actively participates in emergency response efforts.
In 2025, Zimplats facilitated the deployment of rescue operations following the Magodo Mine disaster, which was triggered by severe rainfall. The intervention enabled the successful rescue of five trapped artisanal miners. Tragically, five others lost their lives in the incident. The event underscored the urgent need for improved safety oversight and formalisation within the ASM sector.
To address these challenges and unlock economic inclusion, Zimplats submitted an application to the government of Zimbabwe to permit the issuance of chrome mining tributes to ASMs within mining leases 36 and 37. This initiative aims to create economic opportunities for local communities, establish greater visibility and oversight of ASM safety, environmental and human rights practices, and support the government’s efforts to formalise and strengthen governance in the artisanal mining sector.